Bruno Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Manila Marketing N.V. (company registration number 155114, registered in Curaçao), the operator of Bruno Casino, licensed and regulated by the Kahnawake Gaming Commission under licence number 00872. This agreement governs account registration, deposits and withdrawals, bonuses and promotions, responsible gambling tools, and dispute resolution. By accessing or using any part of this service, you accept these terms in full.

About us and licensing

Bruno Casino is operated by Manila Marketing N.V., registration number 155114, incorporated in Curaçao. The service is licensed by the Kahnawake Gaming Commission under licence number 00872, a multi-product authorisation covering casino, live casino, and sportsbook. Manila Marketing N.V. operates several casino brands within the same group, including LazyBar, Zumospin, and B7. All regulatory obligations under the Kahnawake Gaming Commission apply to this service and to your use of it.

Account registration and eligibility

You must be at least 18 years of age to register an account and use this service. You may hold only one account; duplicate accounts, including accounts registered under different names or email addresses by the same person, are prohibited and may be closed without notice. You must provide accurate, complete, and current information at registration and update that information if it changes. Identity verification (KYC) is required before any withdrawal is processed, and we may request supporting documents at any stage of the account lifecycle. We reserve the right to refuse registration, suspend, or permanently close any account that does not meet these eligibility requirements or that we reasonably believe has been used in breach of these terms. Players from jurisdictions excluded under our licence are not permitted to register or play.

Deposits and withdrawals

Deposits are accepted via Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, Jeton, MiFinity, AstroPay, eZeeWallet, Revolut, Neosurf, Cashlib, bank transfer, and cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), and Tether (USDT). The minimum deposit across most methods is 20 EUR; cryptocurrency deposits are subject to per-currency minimums displayed in the account, and deposits below those minimums cannot be processed and are not returnable. The minimum withdrawal is 50 EUR, rising to 120 EUR depending on country and method. We process withdrawals within up to 72 hours on our side; after that window, crypto and e-wallet withdrawals typically settle within 24 hours, while card and bank transfer withdrawals take several additional days. Withdrawal limits are approximately 1,750 EUR per day, 5,250 EUR per week, and 12,500 EUR per month at standard rank, with higher limits available at elevated loyalty tiers; wins above 15,000 EUR are paid in monthly instalments of up to 15,000 EUR. Withdrawals must be made to the same method used to fund the account, and no withdrawal is processed until identity verification is complete. Bank transfer withdrawals may incur intermediary bank charges of up to the equivalent of 16 EUR; all other methods are fee-free on our side.

Bonuses and promotions

Each promotion is subject to its own specific terms, but the following standard rules apply across the platform. Casino bonuses carry a 40x wagering requirement on the bonus amount unless the specific promotion states otherwise; the sportsbook welcome package carries a 5x wagering requirement on qualifying accumulator bets. During any active bonus, the maximum permitted bet is 5 EUR on slots and 10 EUR on live games, including doubled stakes and purchased bonus rounds. Winnings generated from a bonus are capped at 10x the bonus amount; winnings from free spins and no-deposit bonuses are capped at 50 EUR regardless of the amount won. Bonus validity is 7 days for Welcome Package bonuses and 14 days for general promotions, with all periods calculated in Central European Time. Game contributions towards wagering vary: slots contribute 100%, buy-feature rounds 50%, live roulette and blackjack 10%, instant win games 5%, and table games, scratch cards, and other live games 0%. We reserve the right to void bonuses and any associated winnings, and to close accounts, where we identify bonus abuse, fraudulent wagering patterns, or breach of the one-bonus-per-person rule. Players from Sweden are not eligible for any bonus, promotion, or VIP reward.

Responsible gambling

We provide deposit limits, session time-outs, and self-exclusion as standard account tools. Full details of available controls and how to activate them are set out on our dedicated Responsible Gambling page. Self-exclusion requests submitted via [email protected] are processed promptly, and once applied, a self-exclusion cannot be reversed during the period selected.

Dispute resolution

If you have a complaint, contact our support team in the first instance via live chat or by email at [email protected] , available 24 hours a day, seven days a week. If your complaint is not resolved at first contact, you may request escalation to a senior member of the support team, and we will provide a substantive response within 7 days of receiving the escalated complaint. We will endeavour to resolve all complaints within 30 days; where a resolution requires additional information from you, that period may be extended accordingly. If a complaint remains unresolved after exhausting our internal process, you may escalate the matter to the Kahnawake Gaming Commission. Server logs and system records constitute the final authority in any factual dispute regarding game outcomes or transaction history.

Changes to terms

We may update these Terms and Conditions at any time, and we will notify you of material changes by email or by a notice posted on the site before the updated terms take effect. The effective date of any revision will be stated at the top of the updated page. Continued use of the service after the effective date of a change constitutes your acceptance of the revised terms.